Privacy Policy

Last Updated: February 25, 2025

1. Introduction

Welcome to Connect Resorts ("Company," "we," "our," "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.connectresorts.com, including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the "Site").

By accessing and using our Site, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with any part of this policy, please do not use our Site.

2. Information We Collect

We may collect the following types of information:

a. Personal Information:

Name, email address, phone number, and mailing address
Payment details (processed securely by third-party payment providers)
Booking details, preferences, and stay history

b. Non-Personal Information:

Browser type, operating system, and IP address
Cookies and tracking technologies to improve user experience
Site usage data such as pages visited and time spent

3. How We Use Your Information

We use the collected information for the following purposes:

To process bookings and reservations
To personalize your experience and improve our services
To communicate with you regarding your bookings, offers, and promotions
To enhance the security of our Site
To comply with legal obligations

4. How We Share Your Information

We do not sell or rent your personal information. However, we may share your information with:

Service Providers: Third-party vendors assisting with payment processing, marketing, and customer support
Legal Compliance: If required by law, such as in response to legal requests or to protect our rights
Business Transfers: In the event of a merger, sale, or transfer of our assets

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve user experience and analyze website traffic. You can manage cookie preferences through your browser settings.

6. Data Security

We take appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet is 100% secure.

7. Your Privacy Rights

Depending on your location, you may have the right to:

Access, update, or delete your personal information
Opt out of marketing communications
Restrict processing of your data
Request data portability

To exercise these rights, please contact us at info@connectresorts.com.

8. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

9. Children's Privacy

Our Site is not intended for children under 13, and we do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated "Last Updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Connect Resorts LLC
203 Petworth Road
Colebrook, Ontario
KOK 3NO
info@connectresorts.com